myHanse.com - Hanse Yacht Owners Website myHanse.com - Hanse Yacht Owners Website myHanse.com - Hanse Yacht Owners Website myHanse.com - Hanse Yacht Owners Website

Welcome to myHanse.com the forum for Hanse Yachts owners throughout the world.

Forum Home Forum Home > Hints and Tips > 370 / 375
  New Posts New Posts RSS Feed - Bad Simrad Quality...
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

Bad Simrad Quality...

 Post Reply Post Reply Page  <123>
Author
Message
Stella*Nova View Drop Down
Vice Admiral
Vice Admiral
Avatar

Joined: 25 January 2004
Location: Lelystad / NL
Status: Offline
Points: 776
Post Options Post Options   Thanks (0) Thanks(0)   Quote Stella*Nova Quote  Post ReplyReply Direct Link To This Post Posted: 25 June 2011 at 09:00
I have simrad as well. Last year in baltic sea our AP24 doesn't work. A call to simrad and an engineer solved the problem quickly, the AP computer was defect. Then he updated all ISs and we had a problem with the compass. He changed the compass as well, calibrated everything and since that time everything works very well. We had to pay nothing. Excellent Service! Possibly in Belgium there a some problems with the dealer?
BR Ralf, Ex. 'a mare' H370
Back to Top
kweetje View Drop Down
Commadore
Commadore
Avatar

Joined: 15 September 2009
Location: Belgium
Status: Offline
Points: 360
Post Options Post Options   Thanks (0) Thanks(0)   Quote kweetje Quote  Post ReplyReply Direct Link To This Post Posted: 26 June 2011 at 21:29
Well, i really need to give an update, since the situation changed this WE. And the change was a really very good one !!! Thanks to a proposition from Mr. van der Ploeg of Holland Nautic (is the brand new importer of Simrad in the Netherlands) he changed the plotter to a NSE8 which works like a charm. We are just back from a whole day of sailing and i am really really happy. Everything works and works fluently !
I must say that after the post on this forum, a few days later everything has been solved also due to the excellent service of Jos Boone in Middelburg which right away had a NSE8 at my disposal. I switched in half a day with the NX40.We'll be sailing to the Baltic Sea in 10 days with a wonderful navigation system. The Nobeltec will be a very good back-up system.


Edited by kweetje - 26 June 2011 at 21:30
First 4000 miles, no substantial problems
Back to Top
MarcoC View Drop Down
Admiral
Admiral
Avatar

Joined: 23 April 2009
Location: Sweden, Stockh.
Status: Offline
Points: 1560
Post Options Post Options   Thanks (0) Thanks(0)   Quote MarcoC Quote  Post ReplyReply Direct Link To This Post Posted: 27 June 2011 at 07:01
Really good news! You see, miracles still happends to those who will not give up ClapClap
"Älva"

Hanse 370#671

Stockholm, Sweden

www.wesailhanse.se big wheel, deep draught iron keel, 3 cabins,Yanmar 3JH4E, Sparcraft rig.
Back to Top
ligeia View Drop Down
Commander
Commander
Avatar

Joined: 07 June 2008
Status: Offline
Points: 131
Post Options Post Options   Thanks (0) Thanks(0)   Quote ligeia Quote  Post ReplyReply Direct Link To This Post Posted: 04 August 2011 at 22:46
I have been several times angry upon Simrad issues : 7 IS20's replacements so far, and again 2 more to come soon, 5 AP24 failures...
Maybe Simrad is not guilty for all.
Story : I encountered a general breakdown of the Simnet in the middle of the atlantic 3 weeks ago : no more autopilot, no plotter, no anemometer... at least 8 days away from the nearest coast !
I searched all the boat with my crew with the idea of a hidden fuse, which happened already once on a previous AP failure.
Eventually we found a smell of something burning in the aft of the portside cabin, and we discovered a connexion piece on a Simnet cable which was slowly melting.






We switched off this connector and isolated the burning ends. Miracle ! The autopilot ran again, and the anemometers as well. Only the plotter remained off.

What we established is two big faults in the network mounting :
1) this connector has a locked/unlocked feature, obviously it has to be locked by turning the yellow ring when the connection is completed. In the case, it was NOT locked. It is very unlikely it could have been accidentally unlocked by stored materials in this space, since it was hidden under the big bundle of rolled cables you can see on the pictures, and thus hard to find despite of the burning smell. Subsequently the connections were inconsistent and unstable long before warming up : this could explain previous troubles on the different Simrad screens (IS20) which were replaced.
2) an important pack of cables is disposed on the bottom of this space, which is always more or less damp. Without connections it could be at low risk but with wires coming to free space if improperly mounted, the risk of shortcircuit is unacceptably high. The present story is an evidence of this.

Furthermore, the best of the issue is that this connector is completely useless : it was joining a cable from a Simnet relay and a second one to the plotter on the steering column. The first cable was by far long enough to join the plotter, and it was the repair we made some days later in the next harbour. Now everything runs normally and I don't fear any more similar problems in this area.

I still have to check another connector in the same place. Its destination is still unclear but at least I controlled it was properly locked and not exposed to damp, and I asked my Hanse dealer to move this part of the network to the upper part of the bulkhead, and not on the floor.

I do not know whether Simrad or Hanse people are responsible for the mounting of this network.

I strongly advise other 370 owners to check their Simnet network and to be aware of so inadmissible, life-threatening mistakes.

"Teles", Hanse 370 #695
Port Fréjus (France)
Back to Top
MarcoC View Drop Down
Admiral
Admiral
Avatar

Joined: 23 April 2009
Location: Sweden, Stockh.
Status: Offline
Points: 1560
Post Options Post Options   Thanks (0) Thanks(0)   Quote MarcoC Quote  Post ReplyReply Direct Link To This Post Posted: 05 August 2011 at 07:06
What about coiling up the cable? I have heard that cables should never be coiled up if they are long as the electric current can create a magnetic coil which can start heating up the cables. I think this is more applicable with 230V cables but just a thought. To be on the sure side of the problem it might be better to open the cable coil and let the cable run freely?
"Älva"

Hanse 370#671

Stockholm, Sweden

www.wesailhanse.se big wheel, deep draught iron keel, 3 cabins,Yanmar 3JH4E, Sparcraft rig.
Back to Top
ligeia View Drop Down
Commander
Commander
Avatar

Joined: 07 June 2008
Status: Offline
Points: 131
Post Options Post Options   Thanks (0) Thanks(0)   Quote ligeia Quote  Post ReplyReply Direct Link To This Post Posted: 05 August 2011 at 09:43
Sure, Marco, anyway there should be no more cable than needed : leaving so long useless cable is not state of the art in electric networks.
"Teles", Hanse 370 #695
Port Fréjus (France)
Back to Top
Rubato View Drop Down
Admiral
Admiral
Avatar

Joined: 12 July 2006
Location: Canada
Status: Offline
Points: 1672
Post Options Post Options   Thanks (0) Thanks(0)   Quote Rubato Quote  Post ReplyReply Direct Link To This Post Posted: 05 August 2011 at 19:04
There are rolls of Simnet cable in may place of my 400 including inside the helm station. If you look at the Simnet documentation, there are various network configurations possible depending on the equipment and lengths. My original concern with the coils was exceeding total network lengths which will cause communication issues between the instruments.
 
However, I'm at a bit of a loss to understand what could cause a simnet cable to melt unless it was high current caused by a short (or similar). Dampness, is not going to do that.
Steve

Hanse 400e, #168
Back to Top
ligeia View Drop Down
Commander
Commander
Avatar

Joined: 07 June 2008
Status: Offline
Points: 131
Post Options Post Options   Thanks (0) Thanks(0)   Quote ligeia Quote  Post ReplyReply Direct Link To This Post Posted: 06 October 2011 at 21:52
Originally posted by Yeoman Yeoman wrote:

The Simrad equipment when installed by Hanse has a 3 year warranty & the local Simrad dealer should be aware of this.
 
We have installed almost every conceivable electronic navigation system for Hanse owners over the years and if anything the Simrad seems to be the most problem free of them all and certainly the support in the Uk has been better than brilliant.
 
Speak to your dealer again.


I wonder where this 3 year story comes from, but my local dealer in France states 2 years. I have 2 IS20 to be changed after 2 years and some months, and I have definitely to pay.
Remarkably the original invoice of the boat is less than detailed and tells almost nothing about warranty.
"Teles", Hanse 370 #695
Port Fréjus (France)
Back to Top
MarcoC View Drop Down
Admiral
Admiral
Avatar

Joined: 23 April 2009
Location: Sweden, Stockh.
Status: Offline
Points: 1560
Post Options Post Options   Thanks (0) Thanks(0)   Quote MarcoC Quote  Post ReplyReply Direct Link To This Post Posted: 07 October 2011 at 07:19
3 years have worked fine for me. Got recently my AP24 changed to a new one since it started to get more and more moisture inside. No discussion at all from locla Simrad dealers here in Sweden.
"Älva"

Hanse 370#671

Stockholm, Sweden

www.wesailhanse.se big wheel, deep draught iron keel, 3 cabins,Yanmar 3JH4E, Sparcraft rig.
Back to Top
ligeia View Drop Down
Commander
Commander
Avatar

Joined: 07 June 2008
Status: Offline
Points: 131
Post Options Post Options   Thanks (0) Thanks(0)   Quote ligeia Quote  Post ReplyReply Direct Link To This Post Posted: 07 October 2011 at 22:36
I have asked the Hanse after sales manager to give his official position. I am waiting for his answer.
"Teles", Hanse 370 #695
Port Fréjus (France)
Back to Top
 Post Reply Post Reply Page  <123>
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 11.04
Copyright ©2001-2015 Web Wiz Ltd.

This page was generated in 0.063 seconds.

Links : www.hanseyachts.co.uk www.hanseyachts.com www.fjordboats.co.uk www.dehler.co.uk www.varianta.co.uk