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B&G Zeus2 Rotary dial

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S&J View Drop Down
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    Posted: 15 May 2018 at 11:39
I am having problems with the rotary dial on my Zeus2.
This has started to become non-responsive.  It needs to be turned many times to trigger any action.  The knob turns smoothly for several turns before you feel very slight "clicks" as the dial engages.

I have removed the black dial and can see that the post it sits on is only protruding from the housing by a few millimetres.  I can pull this further out with long nose pliers but the action of replacing the dial just pushes it back again.  It is almost as it there should be a retaining circlip to keep the post in position, however there is no evidence of this.

Has anyone else experienced similar?


H385 #351 Ningaloo UK south coast (2018)
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Rubato View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Rubato Quote  Post ReplyReply Direct Link To This Post Posted: 15 May 2018 at 18:13
No, can't say that I have. My Zeus 2 is still functioning 100%
Steve

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Post Options Post Options   Thanks (0) Thanks(0)   Quote chrgra Quote  Post ReplyReply Direct Link To This Post Posted: 17 May 2018 at 00:26
You have a 3 year guarantee from b&g.

My zeus 2 is currently in repair for a malfunctioning on off button under that guarantee.

Now i have a spare zeus 3. All buttons are changed by design on the zeus 3.

Regards chris
Hanse 385 Charlotte #363
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Post Options Post Options   Thanks (0) Thanks(0)   Quote S&J Quote  Post ReplyReply Direct Link To This Post Posted: 17 May 2018 at 05:49
Thanks Chris.
I am just within the 3 year period!
Did you deal with B&G direct or via your dealer?
Did you purchase the new Zeus3 or is this on loan while your own unit is being repaired?
H385 #351 Ningaloo UK south coast (2018)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Carlosailfan Quote  Post ReplyReply Direct Link To This Post Posted: 18 May 2018 at 06:30
Hi,

mine, Zeus Touch , button is a bit noisy when turning and the selections on the screen jumps all the time to far, accuracy is not OK. Than you turn back and it jumps 2 items higher or not at all. So i do not use it any more and use ( most where possible ) the touch screen.
Product failure ?? Serial Failure on this device ??
Best regards
/C
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Post Options Post Options   Thanks (0) Thanks(0)   Quote S&J Quote  Post ReplyReply Direct Link To This Post Posted: 23 May 2018 at 21:06
B&G have accepted this as a warranty item and will look at it when I return to the UK in late June.
H385 #351 Ningaloo UK south coast (2018)
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